Making a Complaint

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The Clearwater Police Department thoroughly investigates all complaints in a fair and unbiased manner. Citizen complaints are accepted in any format, including anonymous. When received, the complaint will be evaluated, and depending on the circumstances, either investigated by the Office of Professional Standards or routed to the appropriate supervisor in order to resolve the conflict. For further information concerning the investigation process, click here. If a citizen wishes to make a complaint against an employee, they may do so in person, by phone, email, letter or through the Clearwater Connect system. 

In Person:
You may come to the main police headquarters at 645 Pierce St. and ask to speak with a supervisor or a member of the Office of Professional Standards.

By Phone:
You may call 727-562-4242 and ask to speak with a supervisor or call the Office of Professional Standards at 727-562-4304.

By Email:
You may submit the complaint by email at police@myclearwater.com

By Mail:
You may send a letter to the Office of Professional Standards at 645 Pierce St., Clearwater, FL 33756.

Clearwater Connect:
You may submit the complaint electronically via the Clearwater Connect system.